How to add an admin for providers that require help from a representative

Last updated: July 23, 2025

To connect your account to this application you'll need to create a new admin user. For some systems, this requires reaching out to your HRIS or payroll account representative. See the instructions below.

 

Please note this process may take up to 4 weeks depending on the process required to add an administrator and/or your representative's processing time. 

 

Instructions

1. Please email your HRIS or payroll account representative to let them know you would like to add an External User with admin rights.

  • Share the name and email provided in Finch Connect as the information for this user.
  • Please CC the email provided in Finch Connect.

 

FAQs

💡 Why do I need to provide admin permissions to Finch?

💡 Which providers require help from a representative to add an admin?