Note: In order to request a new integration, you must be a current Finch customer on our Scale plan.

For these customers, Finch can support two kinds of integration requests:

1. Request a net new provider

2. Request expanded support (Payroll or Deductions) for an existing provider

Please note any integration delivered upon request will be an assisted integration.

For reference, all currently supported providers and products can be found on our Providers page.

How to request a net new provider

In order to request a net new provider, you must have an employer that is ready and willing to connect that HRIS or payroll system.

How it works

Finch can enable new providers (Organization data only) through Finch Assist.

• Within 7 days of your request, Finch will add the provider (in beta) to Finch Connect
• The employer will then need to create an admin account for Finch by completing the steps outlined in Finch Connect
• Once permissions are verified by Finch, we will kick off a one-time configuration period (2 weeks) for that provider
• Once data is returned, ongoing data syncs will occur every 7 days

Finch customers can monitor the status of Assisted Setup in our Dashboard.

Get Started

To request a new provider, please use our Help Desk to submit a request.

How to request expanded support for an existing provider

If you are interested in functionality available through our Payroll or Deductions products for a specific provider, please first check if this provider is supported on our Providers page.

If the Provider is not yet listed, please refer to 'How to request a net new provider' above.

If the Provider is supported, you can ask Finch to determine if Payroll or Deductions support is also possible.

How it works

Upon request, Finch will investigate if Payroll or Deductions support is possible for a specific provider. Please note we do not currently support SLAs for investigation periods.

Before requesting an investigation, please note:

• You must have an employer that is ready and willing to connect the HRIS or payroll system
• Employers will be asked to set up a new administrator user through Finch Connect
• A configuration period (1-2 weeks) will still be required before the first data sync

We unfortunately cannot guarantee support for our Payroll and Deductions products as we may be limited by the underlying provider. If there are specific fields or requirements that you have, please inform your Developer Success Representative so we can support you as best we can.

Get Started

To request a new provider, please use our Help Desk to submit a request.